First, understand. Then try to be understood. Assessments, interviews, and observations are part of the process of evaluating the current situation. Then systems and processes are designed that will create an atmosphere of true team authenticity.
There's an APP for that - well, there's a tool for that! The Kolbe is an assessment tool which helps people identify their unique talents and abilities. Innate natural abilities. How you naturally go about doing a task.
Since there have been two people on earth, conflict has been present. But without conflict change does not happen. It's the art of balancing healthy conflict and not avoiding it.
Knowing your communication style, as well as that of your team members, can positively impact your communication.